Innovation On-Site Specialist (Product Specialist) – London and Hertfordshire

Location: North East London and  Hertfordshire

Department: Sales Team
Job Type: Full-time

Are you passionate about tools and equipment? Do you thrive in a fast-paced work environment, building strong relationships and promoting world-class products? If so, we have the perfect opportunity for you!

About Makita UK

Makita is a global leader in power tools and outdoor equipment, known for delivering high-quality products that meet the needs of professionals and end users alike. As part of our commitment to growth and innovation, we are seeking a Innovation On-Site Specialist formerly known as product specialist to join our dynamic sales team. In this role, you’ll be at the forefront of promoting and presenting Makita products across your designated territory, helping end-users and distributors unlock the full potential of our tools while driving business growth.

Why Join Makita UK?

A Brand You Can Trust: Join a global leader in high-performance power tools and outdoor equipment.
Career Development: We believe in developing our people. With Makita, you’ll have access to ongoing training, career growth opportunities, and support to help you reach your full potential.
Work-Life Balance: We offer the opportunity to work with a team that values collaboration and flexibility.
Be Part of the Team: Our culture is innovation, and a commitment to excellence—everything we do is driven by our commitment to our customers and products.

Position Overview

As a Innovation On-Site Specialist, you will be responsible for promoting , presenting and demonstrating  the full range of Makita products within your assigned territory. This includes focusing on key product categories such as Industrial Tools, Outdoor Power Equipment, Cordless Tools, Cleaning Equipment, and associated accessories.

What you will be doing:

• Relationship building: Developing and maintaining strong relationships with both end users and distributors, ensuring customer satisfaction and loyalty.
• Product Demonstrations: Conducting product demonstrations and training sessions for distributors, contractors, and end users to increase product awareness and drive sales.
• Reporting: Reporting on end-user activity, market trends, competitor activities, and customer feedback to your Regional Sales Manager.
• Equipment Management: Managing and maintaining your own demonstration kit and sales materials.
• Business Development: Identifying end-user opportunities within your designated area.
• Events and Exhibitions: Representing Makita at trade shows, exhibitions, and product evaluation days within your territory.
• Live call activity and mileage reporting: Ensuring your call activities are planned efficiently, with regular recording on the app-based system.

What We’re Looking For:

• Hands-on experience within the tools, construction, or outdoor power equipment industries.
• Product Knowledge: A passion for tools and technology, with a desire to stay up to date on the latest industry trends and product developments.
• Industry Knowledge: Strong knowledge of power tools, particularly industrial, cordless, outdoor, and cleaning products (prior experience with Makita products is a plus).
• A customer-centric mindset, with the ability to build strong relationships and identify opportunities and obstacles to serve end-user and distributor needs.
• Communication skills: Excellent communication and presentation skills, with the ability to deliver impactful product demonstrations and training sessions.
• Organised and Efficient: Strong organisational skills and the ability to manage your time and territory effectively.  Basic IT skills are essential.
• Full Driving License: A full UK driver’s licence and the flexibility to travel within your territory, including some weekend working and overnight stays.

What we offer:

• Competitive salary
• Comprehensive benefits package including company fitted van, mobile phone,  laptop and iPad.
• Monthly Lunch Allowance
• Makita branded uniform and PPE
• Ongoing training and development opportunities to help you succeed in your role.
• A supportive and dynamic working environment with the chance to work alongside a passionate and experienced team.
• The opportunity to represent a market-leading brand in a growing sector.

As a Innovation On-Site Specialist, you’ll play a crucial role in driving the growth of a trusted brand, while enjoying the freedom and flexibility to manage your own territory.

Ready to join us?

If you have the drive to succeed, a passion for power tools, and a desire to make an impact, to apply for the Innovation On-Site Specialist role, please submit your CV and a cover letter outlining your relevant experience and why you’re the perfect fit for this position.

Makita UK is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.